TOUR PACKAGES
Privacy Policy
Columbus Tours & Travels takes your privacy and data protection seriously.
Please read the following privacy policy (Privacy Policy) to understand how we collect, use, and protect the personal information you provide to us or that we collect when you use our services. We will explain how we collect this information, what we do with it, and the steps we take to safeguard it. We hope this will help you make an informed decision about sharing your personal information with us.
This Privacy Policy may be updated from time to time to reflect legal requirements and how we operate our business. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes. We recommend checking back regularly. If significant changes are made, we will notify you via our website or by email.
1. Your Consent
We collect personal information when you register with Columbus Tours & Travels, make a reservation, or inquire about our travel packages. By submitting your personal information to us, you consent to its collection, use, and disclosure as set forth in this Privacy Policy.
You are responsible for ensuring that all individuals on your booking (such as fellow travelers) are aware of this Privacy Policy and have agreed to the sharing of their personal data with us to make reservations or purchases on their behalf.
2. How We Use Information
We use the information you provide about yourself to fulfill your reservation or service request. We do not share this information with external parties except as necessary to complete your booking. We may also use this information to inform you about promotions or special offers. Every promotional email will include an option to unsubscribe from future communications. Return email addresses are used solely for responding to queries and are not shared with outside parties.
We may also use non-identifying and aggregate information to improve our website and marketing efforts. For instance, we may tell an advertiser the number of visitors to specific areas of our website, but no identifying information is disclosed. We never use or share your personally identifiable information in ways unrelated to those described above without providing you the option to opt-out.
3. About Us
Columbus Tours & Travels is a travel service provider with a wide range of offerings, from domestic and international travel packages to personalized tours. We aim to make your travel experience smooth and enjoyable while prioritizing your privacy.
4. Types of Information Collected
The type of information we collect depends on your interaction with us. The types of personal data we collect may include:
5. How We Use Your Information
We may use the information you provide for the following purposes:
6. Data Retention
We retain your personal information as long as it is necessary to fulfill the services you have requested, resolve disputes, and comply with legal obligations. You may deactivate your account or request the deletion of your data by contacting us.
7. Sharing Your Information
We may share your personal information with service providers like airlines, hotels, transport services, and other suppliers involved in fulfilling your travel arrangements. While we ensure that these providers use your data only for the necessary services, we are not responsible for their independent privacy policies. You are advised to review the privacy policies of these providers.
8. Selling Data
We do not sell your personal data to third parties under any circumstances.
9. Social Media
When interacting with us on social media platforms (e.g., Facebook, Instagram), your interactions are governed by this Privacy Policy and the respective platform’s privacy policies.
10. Marketing Emails
You can opt into marketing communications such as newsletters and promotions. You may opt out at any time by clicking the unsubscribe link in the email.
11. Your Rights
You have certain rights over the personal information we hold, including:
12. Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. These measures include secure socket layer (SSL) encryption for sensitive information and firewalls to prevent unauthorized access.
Please read the following privacy policy (Privacy Policy) to understand how we collect, use, and protect the personal information you provide to us or that we collect when you use our services. We will explain how we collect this information, what we do with it, and the steps we take to safeguard it. We hope this will help you make an informed decision about sharing your personal information with us.
This Privacy Policy may be updated from time to time to reflect legal requirements and how we operate our business. You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes. We recommend checking back regularly. If significant changes are made, we will notify you via our website or by email.
1. Your Consent
We collect personal information when you register with Columbus Tours & Travels, make a reservation, or inquire about our travel packages. By submitting your personal information to us, you consent to its collection, use, and disclosure as set forth in this Privacy Policy.
You are responsible for ensuring that all individuals on your booking (such as fellow travelers) are aware of this Privacy Policy and have agreed to the sharing of their personal data with us to make reservations or purchases on their behalf.
2. How We Use Information
We use the information you provide about yourself to fulfill your reservation or service request. We do not share this information with external parties except as necessary to complete your booking. We may also use this information to inform you about promotions or special offers. Every promotional email will include an option to unsubscribe from future communications. Return email addresses are used solely for responding to queries and are not shared with outside parties.
We may also use non-identifying and aggregate information to improve our website and marketing efforts. For instance, we may tell an advertiser the number of visitors to specific areas of our website, but no identifying information is disclosed. We never use or share your personally identifiable information in ways unrelated to those described above without providing you the option to opt-out.
3. About Us
Columbus Tours & Travels is a travel service provider with a wide range of offerings, from domestic and international travel packages to personalized tours. We aim to make your travel experience smooth and enjoyable while prioritizing your privacy.
4. Types of Information Collected
The type of information we collect depends on your interaction with us. The types of personal data we collect may include:
- Website visits: Non-personally identifiable information, such as IP address, browser type, and pages visited, may be collected to improve our website's quality and performance.
- Booking reservations: We collect personal details such as your name, address, email, phone number, payment information, passport details, and travel preferences when you make a booking.
- Creating an account: Information such as your name and contact details when you register for an account with us.
- Contacting us by phone: We may monitor or record phone calls for training or customer service purposes.
- Photos and videos: Photos or videos may be taken during your tours. If you do not wish to be photographed or filmed, please inform your tour leader or photographer.
- Surveys and newsletters: We collect your information when you participate in surveys or sign up for newsletters.
5. How We Use Your Information
We may use the information you provide for the following purposes:
- To fulfill obligations related to your booking or service
- To send communications about your reservation and travel updates
- To verify your identity for fraud prevention
- To maintain or create your account
- To gather feedback and conduct customer surveys
- To send marketing communications if you have subscribed
- To enhance your experience on social media platforms or use reviews and other content you provide on our website
- To improve our services, website, and products
- To comply with legal obligations
- To protect the rights and safety of our company, employees, and customers
6. Data Retention
We retain your personal information as long as it is necessary to fulfill the services you have requested, resolve disputes, and comply with legal obligations. You may deactivate your account or request the deletion of your data by contacting us.
7. Sharing Your Information
We may share your personal information with service providers like airlines, hotels, transport services, and other suppliers involved in fulfilling your travel arrangements. While we ensure that these providers use your data only for the necessary services, we are not responsible for their independent privacy policies. You are advised to review the privacy policies of these providers.
8. Selling Data
We do not sell your personal data to third parties under any circumstances.
9. Social Media
When interacting with us on social media platforms (e.g., Facebook, Instagram), your interactions are governed by this Privacy Policy and the respective platform’s privacy policies.
10. Marketing Emails
You can opt into marketing communications such as newsletters and promotions. You may opt out at any time by clicking the unsubscribe link in the email.
11. Your Rights
You have certain rights over the personal information we hold, including:
- Requesting updates to inaccurate or incomplete information
- Requesting copies of the information we hold
- Requesting that we stop processing or delete your information
- Withdrawing consent previously given
12. Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. These measures include secure socket layer (SSL) encryption for sensitive information and firewalls to prevent unauthorized access.